Some helpful hints to help you make it through the festive season...

Community manager Alex Willimott discusses what he learnt at the recent Social Media Marketing 2012 event.

Senior planner Adam Knight discusses the need for brands to have a joined up, measurable and accountable approach to customer loyalty.

Read Charlotte Thornton's handy hints on how to adapt to life in an agency...

As marketers' investment in social channels continues to grow, TMW’s director of social engagement Chris Buckley discusses the opportunity offered by social commerce and how it is changing the way in which we measure the value of social.